Privacy policy

Privacy Policy

Last Updated: 23 June, 2026

At ZippiShippi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through third-party payment providers)
  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Referral URLs
  • Pages viewed and time spent on our website

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our products and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized transactions
  • Respond to inquiries and requests
  • Send promotional communications (where permitted by law)
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Improve website functionality
  • Deliver relevant advertisements

You can control or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers to operate our business and website, including:

  • Payment processors
  • Shipping and logistics providers
  • Analytics providers
  • Marketing and advertising platforms
  • Customer support tools

These third parties may have access to information necessary to perform their services but are not permitted to use it for any other purpose.

Examples may include:

  • Shopify
  • Razorpay
  • PayU
  • Google Analytics
  • Meta (Facebook) Advertising Services

Please review the privacy policies of these third parties for more information on their practices.

5. Payment Security

We do not store your complete payment card information on our servers.

Payments are processed through secure third-party payment gateways that use industry-standard encryption and security measures.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill orders
  • Provide services
  • Resolve disputes
  • Comply with legal and regulatory obligations
  • Enforce our agreements

Once the information is no longer required, it will be securely deleted or anonymized where feasible.

8. Customer Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request details regarding how your information is used

To exercise these rights, please contact us at support@zippishippi.in

9. Marketing Communications

If you subscribe to our newsletters or promotional messages, we may send you information regarding:

  • New products
  • Offers and discounts
  • Promotions
  • Store updates

You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take reasonable steps to delete such information.

11. International Data Transfers

Your information may be processed or stored by third-party service providers located outside India.

By using our website, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. We encourage users to review this policy periodically.

13. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

ZippiShippi
Email: support@zippishippi.in
Address: 52 Indira Colony 2 Sector 52, C-9,26, Gurugram, HR, 122003, IN