Terms of service

TERMS OF SERVICE

Last Updated: 23 June, 2026

Welcome to ZippiShippi ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and services.

1. ELIGIBILITY

By using this website, you represent and warrant that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • All information provided by you is accurate, current, and complete.

2. ACCOUNT TERMS

To access certain features of our website, you may be required to create an account.

You agree to:

  • Provide accurate and complete registration information.
  • Maintain and promptly update your account information.
  • Keep your login credentials confidential.
  • Be responsible for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

3. PRODUCTS AND SERVICES

We strive to ensure that all products displayed on our website are accurately represented.

However:

  • Product images are for illustrative purposes only.
  • Actual colors, sizes, and appearances may vary depending on device settings and manufacturing variations.
  • Product availability is subject to change without notice.

We reserve the right to discontinue any product at any time.

4. PRODUCT DESCRIPTIONS

We make reasonable efforts to ensure that product descriptions, specifications, pricing, and other content are accurate.

However, we do not warrant that:

  • Product descriptions are error-free.
  • Information is complete, current, or accurate at all times.

If a product received differs materially from its description, your sole remedy shall be in accordance with our Return and Refund Policy.

5. PRICING AND PAYMENT

Pricing

  • All prices are listed in Indian Rupees (INR) unless otherwise specified.
  • Prices may change without prior notice.
  • Applicable taxes, shipping fees, and other charges may be added during checkout.

Payment

We accept payments through authorized payment gateways and methods displayed on our website.

By placing an order, you represent that:

  • You are authorized to use the chosen payment method.
  • Payment information provided is accurate and complete.

We reserve the right to refuse or cancel orders if payment authorization fails or fraud is suspected.

6. ORDER ACCEPTANCE

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders due to pricing errors, stock issues, suspected fraud, or other legitimate reasons.

If payment has already been processed for a cancelled order, a refund will be initiated according to our refund procedures.

7. SHIPPING AND DELIVERY

We aim to process and dispatch orders within the timelines displayed on our website.

However:

  • Delivery timelines are estimates only.
  • Delays may occur due to courier issues, weather conditions, public holidays, force majeure events, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

We shall not be liable for delivery failures caused by incorrect addresses or recipient unavailability.

Orders are typically delivered within 5-7 business days unless otherwise specified.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Return and Refund Policy.

Key conditions may include:

  • Products must be returned within the specified return period.
  • Returned products must be unused and in original condition.
  • Certain products may be non-returnable due to hygiene, customization, or legal restrictions.

Approved refunds will be processed through the original payment method within the timeframe specified in our Return and Refund Policy.

9. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos
  • Graphics
  • Images
  • Product descriptions
  • Website design
  • Text and content

is owned by or licensed to ZippiShippi and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

10. PROHIBITED USES

You agree not to:

  • Use the website for unlawful purposes.
  • Violate any applicable laws or regulations.
  • Upload or transmit malicious code, viruses, or harmful software.
  • Interfere with website security or functionality.
  • Attempt unauthorized access to accounts, systems, or networks.
  • Engage in fraudulent, deceptive, or misleading activities.
  • Copy, scrape, or exploit website content without permission.

Violation of these provisions may result in immediate termination of access and legal action.

11. THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services offered by third parties

Your interactions with third-party websites are governed by their respective terms and policies.

12. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, our website and services are provided on an "AS IS" and "AS AVAILABLE" basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free.
  • Defects will be corrected immediately.
  • The website is free from viruses or harmful components.

Your use of the website is at your own risk.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ZippiShippi, its owners, employees, affiliates, and partners shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Special damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising out of or related to your use of the website, products, or services.

Our total liability, if any, shall not exceed the amount paid by you for the product or service giving rise to the claim.

14. INDEMNIFICATION

You agree to indemnify and hold harmless ZippiShippi, its directors, employees, affiliates, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the website.
  • Your violation of any applicable law or third-party rights.

15. TERMINATION

We reserve the right to suspend or terminate access to our website and services at any time, without prior notice, if we believe you have violated these Terms or applicable laws.

16. FORCE MAJEURE

We shall not be liable for any delay or failure in performance resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Strikes
  • Internet outages
  • Pandemic-related disruptions
  • War or civil disturbances

17. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, INDIA.

18. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

19. CONTACT US

If you have any questions regarding these Terms, please contact us:

ZippiShippi
Email: support@zippishippi.com
Address: 52 Indira Colony 2 Sector 52, C-9,26, Gurugram, HR, 122003