Shipping policy

SHIPPING POLICY

Last Updated: 23 June, 2026

Thank you for shopping with ZippiShippi. We are committed to delivering your orders quickly and efficiently. Please review our Shipping Policy below to understand how we process, ship, and deliver orders.

1. ORDER PROCESSING

All orders are processed within 1-3 business days after payment confirmation.

  • Orders are processed on business days only (excluding weekends and public holidays).
  • During peak seasons, sales events, or unforeseen circumstances, processing times may be extended.
  • If there is a significant delay in processing your order, we will contact you via email or phone.

2. SHIPPING METHODS

We offer the following shipping options:

  • Standard Shipping
  • Express Shipping (if available)
  • Cash on Delivery (COD) (if available)

Available shipping methods will be displayed during checkout based on your delivery location.

3. SHIPPING COSTS

Shipping charges are calculated based on factors such as order value, product weight, dimensions, and delivery location.

Shipping fees may include:

  • Standard Shipping: ₹99 per order
  • Express Shipping: ₹199 per order (where available)
  • Free Shipping on orders above: ₹999

The final shipping cost will be displayed at checkout before payment is completed.

4. DELIVERY TIMEFRAMES

Estimated delivery timelines are as follows:

Location Estimated Delivery Time
Metro Cities 5-7 Business Days
Other Cities 7-12 Business Days
Remote Areas 12–20 Business Days

Please note that these are estimated delivery times and are not guaranteed.

Delivery times may vary due to:

  • Courier service delays
  • Weather conditions
  • Public holidays
  • High order volumes
  • Natural disasters or other force majeure events

5. ORDER TRACKING

Once your order has been shipped, you will receive:

  • A shipping confirmation email and/or SMS
  • A tracking number
  • Instructions on how to track your shipment

Tracking information may take up to 24–48 hours to become active after dispatch.

6. DELIVERY ISSUES AND DELAYS

While we strive to ensure timely delivery, delays may occasionally occur.

Delayed Deliveries

If your package has not arrived within the estimated delivery timeframe, please contact us at support@zippishippi.in

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for delays, losses, or failed deliveries resulting from:

  • Incorrect addresses
  • Incomplete address information
  • Incorrect contact details

Additional shipping charges may apply for reshipment.

Failed Delivery Attempts

If delivery cannot be completed due to recipient unavailability or other customer-related reasons, the courier may attempt redelivery or return the package to us.

Any applicable reshipping charges may be the responsibility of the customer.

7. LOST OR DAMAGED PACKAGES

If your order arrives damaged or appears to be lost in transit:

  1. Contact us within 7 days after delivery of the expected delivery date.
  2. Provide your order number and any supporting photographs (if applicable).
  3. We will work with the shipping carrier to investigate the issue.

Resolution may include a replacement, store credit, or refund, depending on the circumstances.

8. INTERNATIONAL SHIPPING

We Do Not Ship Internationally

Currently, ZippiShippi only ships within India.

We do not offer international shipping at this time.

 

9. SHIPPING RESTRICTIONS

We reserve the right to refuse shipment to certain locations due to:

  • Legal restrictions
  • Carrier limitations
  • Security concerns
  • Service availability

If we are unable to ship to your location, we will notify you and issue a refund if payment has already been received.

10. CONTACT US

If you have any questions regarding shipping or delivery, please contact us:

ZippiShippi
Email: support@zippishippi.in
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST