Return & Refund Policy

At ZippiShippi, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.

Return Eligibility

To be eligible for a return, your item must:

• Be returned within 7 days of receiving your order.
• Be unused, unworn, and in the same condition as received.
• Be in its original packaging with all tags, accessories, and documentation included.
• Include proof of purchase or order confirmation.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned:

• Personal care and hygiene products
• Perishable goods
• Gift cards
• Downloadable or digital products
• Customized or personalized items
• Items marked as final sale

Additional non-returnable products may be specified on the product page.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery at support@zippishippi.in

Please include:

• Your order number
• A description of the issue
• Clear photos or videos of the product and packaging

We will review your claim and arrange a replacement, exchange, or refund where applicable.

Return Process

To initiate a return, please contact us at support@zippishippi.in with your order details.

If your return is approved, we will provide instructions on how and where to send the item. Items returned without prior authorization may not be accepted.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5-10 business days.

Please note that your bank, credit card provider, or payment processor may require additional time to post the refund to your account.

Exchanges

We offer exchanges for eligible items that are defective, damaged, or incorrect.

If you would like to exchange an item, please contact us at support@zippishippi.in and we will assist you with the process.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
• Original shipping charges are non-refundable unless required by applicable law.
• If a replacement is approved due to our error, we will cover the cost of replacement shipping.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us at:

Email: support@zippishippi.in

We appreciate your trust in ZippiShippi and are committed to providing a fair and hassle-free shopping experience.